Can I enquire before my drawings are finished?
Yes. Send what you have — architectural drawings, a sketch, photos or a written scope — and we'll tell you what we need to price the job. If you have nothing yet, a call works too.
What do you need to give me a fixed fee?
The site address, what you're building or changing, any drawings or photos you have, and your timing. For council work, the DA or CDC requirements you've been given help us scope it accurately.
Is 'within 24 hours' the proposal or the design?
The proposal. You get a written scope and fixed fee within 24 hours on business days. The design and certification program is set out in that proposal and agreed before we start.
What's included in the fee?
The proposal itemises what is covered — the design, calculations, drawings and certification for the listed scope — with one design-development round and two revisions per item included. Anything outside that, such as extra site visits or changes to the brief, is priced at the schedule of rates in the proposal and agreed before it's done.
Are inspections and revisions included?
Certification is by engineering design, calculation and visual site inspection — we don't do physical or material testing. Construction-stage inspections are scoped as an allowance (a stated number of visits) and listed in the proposal, so there are no surprises.
What happens after I submit?
You'll see a reference number straight away. An engineer reviews the enquiry and comes back within 24 hours on business days with any questions and a fixed-fee proposal. Nothing is charged until you accept it.
Do you guarantee council approval?
No engineer can guarantee a council or certifier's decision. We design and document to the relevant Australian Standards and your council's requirements, and we respond to review comments on our work.